April 29, 2014
MCD is Hosting a Drink-n-Learn—An Internet Week New York Event
Learn About The Importance of Customer Involvement
Are you letting your customers help shape the digital products you're building for them? Interested in crowdsourcing your offering, or maybe just looking for meaningful ways to get your customers involved? From utilizing transactional data to inviting customers directly into the process, our panel will discuss the many ways that customers can help inform our digital products to make them better, and how to navigate what customer-centric approaches may work best for your organization. Discussion will run for the first 30 minutes and include panelists Dan Gingiss, Director of Digital Customer Experience at Discover Financial Services, George Eberstadt, CEO and Founder of TurnTo, and our very own John Caruso, Partner at MCD. It will then be followed by Q/A as well as time to mingle. Join us for this lively discussion and frozen margaritas! Learn more about Internet Week New York (IWNY).
When & Where:
Tuesday, May 20th, 5:00 pm - 6:30 pm
138 W 25th Street, 5th Floor
New York, NY 10001